Last Updated: 2/13/26
Boom Ball LLC (“Boom Ball,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit BoomBallTour.com or any related website, mobile experience, or online service that links to this Privacy Policy (collectively, the “Site”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect
We may collect several types of information from and about users of our Site, including:
A. Personal Information You Provide to Us
This includes information by which you may be personally identified, such as:
- Name
- Email address
- Phone number
- Mailing address or ZIP code
- Payment information (processed through third-party payment providers)
- Any other information you voluntarily submit through forms, ticket purchases, merchandise orders, contests, surveys, or communications with us
B. Automatically Collected Information
As you navigate through the Site, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent
- Referring/exit pages
- Clickstream data
This information helps us improve the Site and user experience.
C. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies (including Meta/Facebook Pixel, Google Analytics, and similar tools) to:
- Understand website traffic and behavior
- Improve marketing effectiveness
- Personalize content and ads
- Remember user preferences
You may disable cookies through your browser settings, but some features of the Site may not function properly.
2. How We Use Your Information
We may use information we collect about you to:
- Provide, operate, and improve Boom Ball events, services, and the Site
- Process ticket purchases, merchandise orders, and payments
- Communicate with you about events, updates, promotions, and offers
- Send transactional or administrative messages
- Respond to inquiries or customer service requests
- Conduct marketing, analytics, and advertising (including retargeting)
- Administer contests, sweepstakes, or promotions
- Comply with legal obligations and protect our rights
3. How We Share Your Information
We do not sell your personal information for money. We may share information in the following circumstances:
A. Service Providers
With vendors who perform services on our behalf, such as:
- Ticketing and payment processors
- Email and SMS communication platforms
- Marketing and analytics providers
- Merchandise fulfillment partners
- Hosting and technology providers
These providers are contractually required to protect your information.
B. Business Transfers
If Boom Ball is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.
C. Legal Requirements
We may disclose information if required to:
- Comply with applicable law or legal process
- Enforce our terms and agreements
- Protect the rights, safety, or property of Boom Ball, users, or others
4. SMS and Email Communications
If you provide your phone number or email address, you consent to receive:
- Event reminders and important updates
- Promotional messages and special offers
- Customer service communications
You may opt out at any time:
- Email: Click the unsubscribe link in any email
- SMS: Reply STOP to any message
Message and data rates may apply.
5. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide services
- Fulfill transactions
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no internet transmission or storage system is guaranteed to be 100% secure.
7. Children’s Privacy
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
Parents who believe their child has provided personal information may contact us at the email below.
8. Your Privacy Rights
Depending on your state or country of residence (including California and certain U.S. states), you may have the right to:
- Request access to personal information we hold about you
- Request deletion of your personal information
- Correct inaccurate information
- Opt out of targeted advertising or certain data sharing
- Limit use of sensitive personal information (where applicable)
To exercise these rights, contact us at the email listed below. We may need to verify your identity before responding.
9. Third-Party Links and Services
The Site may contain links to third-party websites, ticketing platforms, social media services, or merchandise stores. We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies separately.
10. International Users
If you access the Site from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date above. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
Boom Ball LLC
Email: letsgo@boomballtour.com
Mailing Address: 192 N Wells, #3060, Chicago, IL 60606
This Privacy Policy is provided for general informational purposes and does not constitute legal advice. You should consult a qualified attorney to ensure compliance with applicable laws in your jurisdiction.
