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Privacy Policy

Last Updated: 10/5/26

Boom Ball LLC (“Boom Ball,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit BoomBallTour.com or any related website, mobile experience, or online service that links to this Privacy Policy (collectively, the “Site”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We may collect several types of information from and about users of our Site, including:

A. Personal Information You Provide to Us

This includes information by which you may be personally identified, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address or ZIP code
  • Payment information (processed through third-party payment providers)
  • Any other information you voluntarily submit through forms, ticket purchases, merchandise orders, contests, surveys, or communications with us

B. Automatically Collected Information

As you navigate through the Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent
  • Referring/exit pages
  • Clickstream data

This information helps us improve the Site and user experience.

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

  • Understand website traffic and behavior
  • Improve marketing effectiveness
  • Personalize content and ads
  • Remember user preferences

These technologies fall into four categories:

  • Essential. Needed for the Site to work, such as keeping your cart, account, and checkout working, processing payments, preventing fraud, and remembering your privacy choices.
  • Analytics. Help us understand how visitors use the Site, using tools such as Google Analytics.
  • Functional. Power embedded content such as Google Maps and YouTube videos. These services may set their own cookies when the content loads.
  • Advertising. Pixels from advertising partners such as Meta (Facebook and Instagram), Google, and TikTok, and tools that measure our radio and audio ads. These help us measure our advertising and show you Boom Ball ads on other sites and apps.

For the full, current list of tools we use, who provides each one, and which ones are turned off when you opt out, open Your Privacy Choices and select “See the tools we use.”

Advertising partners. Our advertising partners may receive information such as the pages you visit, your IP address, and device identifiers, so that they can measure our ads and show you Boom Ball ads on other sites and apps. Under some U.S. state laws, this is considered “selling” or “sharing” personal information for targeted advertising. To learn how Google uses this information, see How Google uses information from sites or apps that use its services.

Your choices. You can opt out of ad tracking at any time using Your Privacy Choices, which is also linked in the footer of every page. We also treat a Global Privacy Control (GPC) signal from your browser as a request to opt out. Your choice is stored in a cookie on your device, so you will need to opt out again if you clear your cookies or use a different browser or device. Opting out does not change how the Site works, although you may still see ads that are not based on your activity on our Site.

You may also block or delete cookies through your browser settings, but some features of the Site, such as the cart and checkout, may not function properly.

2. How We Use Your Information

We may use information we collect about you to:

  • Provide, operate, and improve Boom Ball events, services, and the Site
  • Process ticket purchases, merchandise orders, and payments
  • Communicate with you about events, updates, promotions, and offers
  • Send transactional or administrative messages
  • Respond to inquiries or customer service requests
  • Conduct marketing, analytics, and advertising (including retargeting)
  • Administer contests, sweepstakes, or promotions
  • Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information for money. However, we share certain information with advertising partners for targeted advertising, as described in Section 1C, which some state laws treat as a “sale” or “sharing” of personal information. You can opt out at any time using Your Privacy Choices.

We may also share information in the following circumstances:

A. Service Providers

With vendors who perform services on our behalf, such as:

  • Ticketing and payment processors
  • Email and SMS communication platforms
  • Marketing and analytics providers
  • Merchandise fulfillment partners
  • Hosting and technology providers

These providers are contractually required to protect your information.

B. Business Transfers

If Boom Ball is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.

C. Legal Requirements

We may disclose information if required to:

  • Comply with applicable law or legal process
  • Enforce our terms and agreements
  • Protect the rights, safety, or property of Boom Ball, users, or others

4. SMS and Email Communications

If you provide your phone number or email address, you consent to receive:

  • Event reminders and important updates
  • Promotional messages and special offers
  • Customer service communications

You may opt out at any time:

  • Email: Click the unsubscribe link in any email
  • SMS: Reply STOP to any message

Message and data rates may apply.

5. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide services
  • Fulfill transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no internet transmission or storage system is guaranteed to be 100% secure.

7. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

Parents who believe their child has provided personal information may contact us at the email below.

8. Your Privacy Rights

Depending on your state or country of residence (including California and certain U.S. states), you may have the right to:

  • Request access to personal information we hold about you
  • Request deletion of your personal information
  • Correct inaccurate information
  • Opt out of targeted advertising or certain data sharing
  • Limit use of sensitive personal information (where applicable)

Opting out of targeted advertising. To opt out of the sale or sharing of your personal information for targeted advertising, use Your Privacy Choices on any page of the Site. We also honor Global Privacy Control (GPC) signals as a valid opt-out request.

To exercise any of your other rights, contact us at the email listed below. We may need to verify your identity before responding. We will not discriminate against you for exercising any of these rights.

9. Third-Party Links and Services

The Site may contain links to third-party websites, ticketing platforms, social media services, or merchandise stores. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies separately.

10. International Users

If you access the Site from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date above. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

Boom Ball LLC
Email: letsgo@boomballtour.com
Mailing Address: 192 N Wells, #3060, Chicago, IL 60606

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